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Frequently asked questions
Orders are processed within 1-2 business days. Delivery takes 7-13 business days, so your total estimated delivery time is 8-15 business days.
We accept returns within 30 days of delivery. Items must be unworn and in original packaging. Contact us at support@jonyshoes.shop to start a return.
We accept Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, and Google Pay.
Once your order ships, you will receive a confirmation email with a tracking number to monitor your delivery.
Currently, we only ship within the United States.
Email us at support@jonyshoes.shop or call +1 (646) 836-9848. We are available Monday to Friday, 9AM - 6PM EST.







